ManageEngine Software Maintenance and Support Services

Tel: +46-(0)8-753 0510
Fax: +46-(0)8-753 0518

INUIT AB Maintenance and Support Services

Help Documents | Online forums | Servicepacks

Email Support:

INUIT AB provides email support (during the business hours) for signing-up, usage assistance, problem diagnosis and resolution, clarification in documentation, and technical guidance. Fill out the form below and we will get back to you.

Mail to: support@inuit.se or logon to our SupportCenter to registrate a support case.

Important notes:

Please provide as much information as possible to make sure you get the right response.
To report a bug, kindly tell us the steps to re-produce.

Telephone Support:

To report a problem and get technical assistance.

Following up on a problem.

Communicating the priority.

Getting the status on your current problem etc.

International

+46-(0)8-753-0510

Example Format of Information while Logging Your Problem:

Version of the product: ServiceDesk Plus 7 or OpManager 7.1, etc.
Service Pack Version: SP3 or SP4, etc.
Operating System: Solaris 8, Win NT, or RedHat Linux 7.1, etc.
JDK/JRE Version: JRE1.3 or JRE1.2, or JDK1.1.x, etc.
Browser and Version: Netscape 4.76 or IE 6.0, etc.
Details of the problem:
- The steps to reproduce the problem
- The relevant log files
Thread Dumps (if any)
CLASSPATH environment variable (if applicable)